The Internet is an amazing tool. It has the power to change the way we live, and we’re starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It’s important to Service With A Smile to help our browsing clientèle retain their privacy when they take advantage of all the Internet has to offer.
We believe your business is no one else’s. Your privacy is important to you…and to us. So we’ll protect the information you share with us. To protect your privacy, Service With A Smile follows different principles in accordance with world-wide practices for customer privacy and data protection.
We won’t sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone. We’ll use state-of-the-art security measures to protect your information from unauthorized users.
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you create a Registration ID on the site or when you download free material, order e-mail newsletters or join the limited-access premium areas of this website. We use your Personal Information for four primary purposes:
- To make the site easier for you to use by not having to enter information more than once.
- To help you quickly find downloadable content, services or information.
- To help us create content most relevant to you.
- To alert you to new downloadable content, special offers, updated information and other new services.
If you choose not to register or provide personal information, you can still use most of ‘Service With A Smile Website’. But you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Service With A Smile products, programs, events, or services by e-mail, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Service With A Smile.
Service With A Smile occasionally allows other companies to offer our registered customers information about their products and services, using email only but this is totally dependent on the preferences you select when registering to join the ‘Service With A Smile Website’. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time via your profile page which we will provide a link for upon your registration. There, you can:
View and edit personal information you have already given us. Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail. Sign up for electronic newsletters about our services and products. Once you register, you won’t need to do it again. Wherever you go on ‘Service With A Smile Website’, your information stays with you.
Service With A Smile has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing a secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.
In addition, your transactions are guaranteed under Division 2 – Part 2 of the ‘AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION ACT 2001’ – 12AC – 12AD – 12AE. And the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If your bank does hold you liable for $50.00 or less, we’ll cover your liability provided the unauthorised, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.