Service with a smile

Vending Machine Supplier Sydney

Since 1991

Service with a smile

When you have been doing this for some time, you begin to realise that most of the vending machine suppliers out there are a bit selfish. They want to put some vending machines in and stock them with products that are easy to get and make the most money without actually putting in any hard work or even chatting with you to assess your needs.

Many vending machine suppliers don’t even follow your WH&S or hold any insurance for the old fire hazards they pick up at auction. From the instant you contact us, you will notice a huge difference. We will visit you onsite and listen to your needs, then deliver proposed solutions with only the best equipment.

Service with a smile vending machines

Service with a smile

Why Choose Us As Your Vending Machine Supplier

Custom solutions

You get to choose the Food & Drinks of your choice! You choose from premium brand name products or let us do it for you.

No invoices ever!

Everything including consultation, installation, equipment and servicing is Free! That’s what we call ‘Service With a Smile’

Fully insured & ready to go

Equipment is stocked, tested and ready to go for you. Fully insured installation team can handle narrow doors, stairs etc.

Since 1991

Experience & Credentials

Established in 1991

Service With A Smile has been operating in the vending industry since approximately 1991. More than 35 years of experience has given the business extensive knowledge of vending machine installation, servicing, product management and workplace vending requirements.

Industry association involvement

Service With A Smile has been a member of the Independent Vending Machine Operators Association of Australia (IVMOA). The business’s involvement with the association included approximately five years serving as Vice President.

Extensive NSW installation experience

The business has installed approximately 1,500 vending machines across NSW and has provided vending services to approximately 800 businesses across logistics, manufacturing, government, education and transport.

Electrical safety testing

Service With A Smile uses PAT testing procedures for vending equipment, including electrical testing and tagging of machines where required.

Insurance

The business holds $20 million public liability insurance and workers compensation insurance.

Australian compliance

Vending equipment supplied and operated by Service With A Smile is selected and operated to comply with relevant Australian requirements and standards.

How We Maintain

Quality & Safety

Machines cleaned at every visit

Vending machines are cleaned and sanitised whenever they are filled, helping maintain a clean and presentable environment for customers.

Expiry date monitoring

Our vending management system identifies product lines that haven’t recorded sales within a preset period. These reports are reviewed by staff during servicing visits so products can be checked and managed appropriately.

Stocking based on demand

There isn’t a one-size-fits-all restocking schedule. Machines may be serviced daily, weekly or monthly depending on sales volumes, machine capacity and product demand.

On average, machines are restocked approximately once a week, while sales are reviewed several times throughout the week to identify increases in demand and potential stock requirements.

Electrical testing

Vending equipment can undergo electrical testing and tagging using PAT testing procedures to help identify electrical safety issues.

Vending done right

Happy Customers

Snapon Tools Pty Ltd

Our staff are very happy with the change over to Service With A Smile. The machines are well stocked with a great mix of fun snacks & healthy choices & dietary options such as gluten free. I would highly recommend your service to any industry that truly cares about improving staff moral which in turn increases productivity!

Jamie Brown

Seven Hills

Monitor Business Machines pty ltd

Because of our previous experience with Service With A Smile, we have no hesitation in recommending them in a ‘Preferred Supplier’ status for any vending installations requiring Monitor card systems. They have proven themselves as a viable partner with installation of our readers possible on any of their vending equipment fleet.

Monitor

Australia

Actron Air Pty Ltd

We recently changed over all our 5 vending machines in our building & went with Service With A Smile. The machines are great offering both standard food & healthy options, including things for our Vegetarians & Diabetic Staff. Service With A Smile makes sure that they are stocked regularly and all the guys are so helpful.

Magdalena Carney

Bella Vista

Duncan's Catering Group Pty Ltd

I would recommend Service With A Smile to any prospective business needing vending services. Reasons for this include quality of equipment, breakdown servicing, product range & even rebate statement accuracy. Their friendly and responsive service ensures they are our preferred vending machine supplier.

Duncan Irvine

Sutherland

DHL Supply Chain (Australia)

Just wanted to say how wonderful it is dealing with Service with a Smile! When we told them we wanted to change up the variety in our machines, Guy was out here the next day with samples, and was just so easy to deal with, and happy to help in whatever we needed. We decided to go with the larger machines which can hold more variety of both snacks and drinks, and are looking forward to their install over the next couple of weeks! We look forward to dealing with Service with a Smile in the future, if any issues arise, we know Service with a Smile is always there to help!

Marianne Muscat

Horsley Park

DHL Supply Chain (Australia)

I had the pleasure of meeting with Guy from Service with a Smile regarding our site vending machines. Guy was a pleasure to deal with and nothing was a worry for him. He visited us on site within the week with some samples. We have decided to move forward and go with the larger machines and mix it up a bit and change what we currently hold.

We look forward to dealing with Service with a Smile in the future, if any issues arise, we know Guy will be our contact to assist.

Jodie Quast

Horsley Park

Vending Machine Clients
  • Arnott’s
  • Coles
  • Australia Post
  • Americold
  • Nestlé
  • ALSCO
  • B&D Doors
  • Target
  • Loscam
  • Linfox
  • Snap-on
  • Glencore
  • Thiess
  • DHL
  • Bunnings
  • ResourceCo
  • AGL
  • ActronAir
  • NSW Government
  • TAFE NSW
  • Primo
  • Snack Brands Australia
  • Baiada
  • Ingham’s
  • Blackwoods
  • Bridgestone
  • Doors Plus
  • Jalco Group
  • Myer
  • Iveco
  • Remondis
  • Infrabuild
  • SUEZ
  • Kumho Tyres
  • Afford Employment
  • Mack Trucks
  • Visy